Our Business Vision
The Value of the Grid in the Electrical System
Corporate Governance System
Board of Directors
Security and Prevention
Facilities on the Network
Advantages and consumer services
Deployment Projects and Areas
Online Management Accesses
This is the corporate website for Iberdrola Distribución Eléctrica, S.A.U., a company belonging to the group of companies under Iberdrola, S.A., whose corporate purpose is exclusively to perform regulated activities involving management of the electricity distribution grid in the areas it operates in, strictly subject to the provisions for these regulated activities in Law 24/2013, of 26 December, on the Electrical Sector and in the Code for the Separation of Activities for companies in the Iberdrola Spain group with regulated activities.
Iberdrola Distribución Eléctrica, S.A.U. has its registered business address in Bilbao (Bizkaia), Avenida de San Adrián, 48. For more information, please contact us at the following email email@example.com.
Iberdrola Distribución Eléctrica, S.A.U. is registered on the Biscay Commercial Registry, on folio 76 of Volume 5217 of the general companies section, sheet no. BI-27.057, entry 249ª, with company tax ID number A-95075578.
The website www.iberdroladistribucion.es/home provides the USER with various amounts of information posted by Iberdrola Distribución or third-party service providers. The Portal service is offered free of charge. However, Iberdrola Distribución reserves the right to condition access to some services on prior USER registration through completion of a User Registration Form, which is available to anyone who wishes to become as a REGISTERED USER.
To access certain services, you must be a REGISTERED USER of www.iberdroladistribucion.es/home. The data entered in the Registration Form are given freely and voluntarily, though they should nevertheless be true and realistic.
The intellectual and industrial property rights to the content of the pages on the website www.iberdroladistribucion.es/home, their graphic design and computer codes, as well as the trade names, trademarks and distinctive signs that appear therein, are owned by Iberdrola unless otherwise indicated.
Any reproduction, distribution, commercialisation or transformation of the content which has not been expressly authorised by its owner constitutes an infringement of the intellectual and industrial property rights protected by Law.
Iberdrola Distribución guarantees that all the content and services offered at www.iberdroladistribucion.es/home respect the principle of human dignity, the principle of non-discrimination on grounds of race, sex, religion, opinion, nationality, disability or any other personal and social circumstance, as well as the principle of youth and child protection.
Likewise, the USER undertakes to make proper use of the content and services at www.iberdroladistribucion.es/home, which may never be used for illegal activities or actions that could be contrary to public order, national defence or public health. Any use by the USER of the content and services must adhere to the principles listed in the preceding paragraph.
The web pages at www.iberdroladistribucion.es/home provide links to other websites or content owned by third parties. The sole purpose of such links is to provide the USER with the opportunity to glean further information from these links. Iberdrola Distribución will not be held liable for the results that access to those links may have for the USER.
A cookie is a small data file stored on the USER's computer which is unable to read the content of the computer's hard drive or other cookies created by other service providers. Cookies enable the customisation of the services and content based on each USER's preferences while also enabling us to measure the traffic at www.iberdroladistribucion.es/home. The information obtained through these cookies is anonymous, thus it is not associated with any USER and does not enable identification by name and surname.
USERS can configure their computer browser according to their personal needs so as to warn them when cookies are received and prevent their installation on the hard drive.
Access to and usage of the web pages at www.iberdroladistribucion.es/home shall be done under the sole and exclusive liability of the USER.
Iberdrola Distribución neither guarantees nor assumes liability for damages of any kind arising from the following circumstances:
1. Lack of continuity in the operation of www.iberdroladistribucion.es/home, or malfunctioning of the website.
2. Lack of usefulness, appropriateness or validity of the services and content offered on www.iberdroladistribucion.es/home, in relation to the USER's results and expectations.
3. Existence of viruses or programmes on the USER's computer or presence of viruses in the services provided by third parties through www.iberdroladistribucion.es/home.
Iberdrola Distribución Eléctrica, S.A.U. is committed to protecting your privacy and guarantees compliance with personal data protection legislation.
And specifically, that your personal information will be processed:
There will be no processing other than that provided for herein. If this privacy notice is updated, we will inform you in due time in writing.
You should read this notice, and if applicable, updates thereof, in order to know the purpose of the processing of your personal details and circumstances thereof by Iberdrola Distribución Eléctrica, S.A.U.
Who is responsible for processing your data?
Identity: Iberdrola Distribución Eléctrica, S.A.U.
Postal Address: Avda. de San Adrian, 48, Bilbao (Bizkaia).
Contact details of the Data Protection Officer: firstname.lastname@example.org
What will we process your data for?
Your personal information will be processed for the following purposes:
What is the legal basis for processing your data?
The legal basis for the treatment of your data is the contractual relationship you have with Iberdrola Distribución and, in the absence of the latter, the legitimate interest that Iberdrola Distribución has in attending to your inquiry.
Who will your data be revealed to?
Your personal data will not be communicated to any third party outside of Iberdrola Distribución, unless the latter is required by law.
How long will we keep your data?
We will keep your data during the term of your third party access contract to the grid, and for the time necessary to comply with the legal custody of information obligations.
Notwithstanding the foregoing, the personal data provided may be kept duly blocked for any length of time as may be required by applicable regulation.
What are your rights?
You have the right to:
You can exercise these rights by writing a letter, attaching a copy of your Identification Document, to the following address:
Supply Point Office. Apdo. de Correos 61147, 28080 Madrid or to the following email: email@example.com
In the event that your rights have not been satisfied, you may submit a complaint before the Spanish Data Protection Agency.