Essential supply

As provided in Section 52.4.i) of Electricity Sector Act 24/2013, dated 26 December, essential supply is defined as "those domestic electricity supplies where there is documentary evidence provided by medical staff supporting that the electric power supply is indispensable for powering medical equipment which is essential for keeping a person alive. In any event, such supplies shall be limited to natural persons in their primary residence".

To confirm compliance with these requirements, please email the following documentation to the following email, distribucion@iberdrola.es:

  • A valid medical certificate confirming the existence at the supply point of an electrical device that is essential for keeping someone alive.
  • A local town hall registration certificate (in Spanish certificado de empadronamiento) showing that the person who requires the medical equipment resides at said supply point.