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Online Management Accesses
From here, retailers with clients connected to our grids may access the various applications that Iberdrola Distribución Eléctrica provides for managing their access contracts: Secondary Concentrator, Web Channel for Requests and Supply Point Information System, and Connection File Manager.
Retailers can likewise submit the readings from their customers' meters and inform themselves of any grid faults affecting their clients.
In compliance with legal regulations, Iberdrola Distribución Eléctrica offers retailers access to the Secondary Concentrator application, which they can use to check load curves for supply points at which Iberdrola Distribución Eléctrica is in charge of readings.
Access to the application for downloading curves from Iberdrola Distribución Eléctrica's Secondary Measurement Concentrator.
For any queries related to this application, please contact: firstname.lastname@example.org.
Iberdrola Distribución Eléctrica provides retailers with access to the Supply Point Management (Gestión de Puntos de Suministro) application. This can be used to manage requests, incorporate new developments from the RPS (Supply Point Register) and check the CUPS (Universal Supply Point Code) and file registrations.
Retailers can contact Iberdrola Distribución Eléctrica's ATR (Third-Party Access) unit in any of the following ways:
- E-mail: email@example.com
Managing Connection Files is an excellent tool for managing files at any time of day, from anywhere.
Through this communication channel you will be able to speed up the processing of your requests, check their status and have access to the technical and administrative documentation that you may want to see.
It can be operated by electrical fitters, retailers, large customers, engineering firms, builders and developers. If you are installer and would like to register, you must fill in the installer registration form. For other users, it is necessary to consult the Managing connection files user registration and access manual [PDF].
Management and administration options available over this channel include:
- Registering files.
- Attaching documentation.
- Checking file status.
- Receiving notifications.
- Checking manuals and information of interest.
You can report any supply incidents without having to be registered in our online Distribution service.
You can report anonymously and alleged situation of fraud you may have noticed by completing a short form.
Through its website, Iberdrola Distribución Eléctrica offers the holders of electric power supply contracts in its distribution area the possibility of providing directly the reading of the meter corresponding to the energy usage of their supply point.
To use this option, simply note down the meter reading and enter it, together with the requested details.